CONTACT / ONE OPERATOR
Report a problem
with enough detail to reproduce it.
AGCRN is operated by angelcrown. Product, privacy, accessibility, and security reports all use the contact address below.
Use a subject such as “HaloBench calculation”, “PicFit export”, or “myOS account” so the report can be routed to the right workflow quickly.
A useful bug report
- 01Name the product and page
Include the full address and whether the issue happens before or after signing in.
- 02Describe the expected and actual result
List the shortest sequence that reproduces the problem. A screenshot is useful when it does not contain private data.
- 03Include the environment
Browser name, device type, operating system, language, and approximate time help distinguish a product issue from a temporary network problem.
Reports I can act on
- Broken tools, incorrect calculations, failed downloads, and account synchronization problems.
- Keyboard, screen-reader, contrast, mobile layout, or motion accessibility problems.
- Translation corrections and pages whose language does not match the selected interface.
- Questions about advertising placement, consent, product data, or account deletion.
- Specific feature proposals that explain the repeated task and desired output.
Security reports
Please report a reproducible security problem privately before publishing steps that could expose other users. Include the affected product, impact, and minimum reproduction details. Do not test against another person’s account or data.
Remove passwords, recovery codes, API keys, and original personal images from the report unless a specific value is essential to prove the issue.
Product policies
For a data-handling question, check the privacy route on the applicable product first. The AGCRN policy explains shared publisher practices; each product policy describes its own workflow.